Terms and conditions

Please read and review the following Terms and Conditions carefully before placing your order with Greeknalia. By placing an order with us, you agree to abide by these terms.

Order Processing Time:

Orders will be processed within 7 to 10 business days after artwork approval. Please note that this processing time may vary depending on the complexity of the design and current order volume.

Artwork Approval:

Customers are required to review and approve artwork designs before production begins. Any delays in approving artwork may result in extended processing times.

Shipping:

Once the production process is complete, orders will be shipped promptly using the selected shipping method. Shipping times may vary based on the destination and chosen shipping carrier.

All Sales Final:

All sales are final. Due to the customized nature of our products, we are unable to accept returns or offer refunds once an order has been placed and processed.

Quality Assurance:

We take pride in the quality of our craftsmanship. However, if you receive a defective or incorrect item, please contact us within 3 days of receiving your order to discuss potential resolutions.

Cancellation Policy:

Orders cannot be cancelled or modified once production has commenced. Please review your order carefully before submitting it.

Intellectual Property:

By submitting artwork or designs to Greeknalia you affirm that you have the necessary rights and permissions to use and reproduce the content. Greeknalia is not liable for any copyright or trademark infringement issues related to submitted artwork.

Liability:

Greeknalia shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

Privacy Policy:

We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

Contact Us:

If you have any questions or concerns regarding these Terms and Conditions, please don’t hesitate to contact us for clarification before placing your order.